海外からの照会
インド CustomerXPs Software
インドのカウンターパートの協会であるNASSCOMからの紹介で、 銀行向けソフトウェア製品をもつ下記企業が日本でのビジネス展開のためにパートナーを探しているとのことです。
製品・会社のパンフレットについて、またご関心があれば、intnl@jisa.or.jpまでご連絡下さい。
（中略）
CustomerXPs is into intuitive and real-time software products focusing on customer experience management, fraud management, compliance and monitoring. These products are tailor made for large/ mid segment banks with complex IT
environments and cater to the following:
1. Unearth hidden business opportunities based on contextual intuitive intelligence derived out of customer activities across banking channels in
real time - way ahead of the traditional BI systems.
2. Intelligence appropriately made available to the Teller, Branch Manager, Relationship Manager etc to engage in intelligent conversations and
thereby Cross Sell/ Upsell - in real time, on the spot.
3. Monitor financial as well as non-financial transactions in real-time to detect and alert potential fraudulent/ suspicious activities (across
channels, across products) based on patterns.
4. Stop potential fraudulent transactions in process/ invoke secondary verification processes (OTP , outbound call etc) if required - all in real
time
5. Transform a banking enterprise from being a transactional one to a thinking, learning, inferring bank - at every customer touch point.
6. Empower customer agents/ collections team with relevant and contextual information to tackle customer issues with alacrity and precision
- creating customer delight.
7. Bring back the days of traditional banking based on relationships in the era of faceless customers and electronic channels.
Our current product suite has two main solutions
1. Real-time Intelligent Conversation Engine (RICE) - A customer experience management solution which brings human like tacit, actionable
and contextual conversational intelligence to customer interaction point of the bank, in real-time. It ensures that the collective real-time
intelligence of the customer cross pollinated from multiple backend systems is always available on tap to maximize value from each customer
interaction.
2. Real-time Intelligent Monitoring System (RIMS) - A real-time Fraud Detection, Monitoring and Compliance solution that monitors patterns
across transactions, events, users, accounts, systems in real-time across an enterprise to provide real-time alerts (For example, when a
relationship manager operates on managed accounts beyond a threshold or when unusual fund flow velocity is observed in an account or when a
dormant account is being transacted upon etc.)
I'm enclosing our brochure and our solution slicks herewith for your perusal (Please visit our site www.customerxps.com for more details).
As Pranjal mentioned, we are already speaking to JAFCO Asia regarding our entry strategy into Japan and they are also on the lookout for possible local partnerships. We are looking for a local IT partner who would take us to the banks in Japan. We are open to the types of partnership and this could be discussed at the appropriate stage.
We wish to understand from you the companies that we could possibly partner with and request you to connect us with them.
CustomerXPs
Aadithya Singaraju | Banking Products | +91 8884555525
CustomerXPs Software Private Limited
http://www.customerxps.com/
製品・会社のパンフレットについて、またご関心があれば、intnl@jisa.or.jpまでご連絡下さい。
（中略）
CustomerXPs is into intuitive and real-time software products focusing on customer experience management, fraud management, compliance and monitoring. These products are tailor made for large/ mid segment banks with complex IT
environments and cater to the following:
1. Unearth hidden business opportunities based on contextual intuitive intelligence derived out of customer activities across banking channels in
real time - way ahead of the traditional BI systems.
2. Intelligence appropriately made available to the Teller, Branch Manager, Relationship Manager etc to engage in intelligent conversations and
thereby Cross Sell/ Upsell - in real time, on the spot.
3. Monitor financial as well as non-financial transactions in real-time to detect and alert potential fraudulent/ suspicious activities (across
channels, across products) based on patterns.
4. Stop potential fraudulent transactions in process/ invoke secondary verification processes (OTP , outbound call etc) if required - all in real
time
5. Transform a banking enterprise from being a transactional one to a thinking, learning, inferring bank - at every customer touch point.
6. Empower customer agents/ collections team with relevant and contextual information to tackle customer issues with alacrity and precision
- creating customer delight.
7. Bring back the days of traditional banking based on relationships in the era of faceless customers and electronic channels.
Our current product suite has two main solutions
1. Real-time Intelligent Conversation Engine (RICE) - A customer experience management solution which brings human like tacit, actionable
and contextual conversational intelligence to customer interaction point of the bank, in real-time. It ensures that the collective real-time
intelligence of the customer cross pollinated from multiple backend systems is always available on tap to maximize value from each customer
interaction.
2. Real-time Intelligent Monitoring System (RIMS) - A real-time Fraud Detection, Monitoring and Compliance solution that monitors patterns
across transactions, events, users, accounts, systems in real-time across an enterprise to provide real-time alerts (For example, when a
relationship manager operates on managed accounts beyond a threshold or when unusual fund flow velocity is observed in an account or when a
dormant account is being transacted upon etc.)
I'm enclosing our brochure and our solution slicks herewith for your perusal (Please visit our site www.customerxps.com for more details).
As Pranjal mentioned, we are already speaking to JAFCO Asia regarding our entry strategy into Japan and they are also on the lookout for possible local partnerships. We are looking for a local IT partner who would take us to the banks in Japan. We are open to the types of partnership and this could be discussed at the appropriate stage.
We wish to understand from you the companies that we could possibly partner with and request you to connect us with them.
CustomerXPs
Aadithya Singaraju | Banking Products | +91 8884555525
CustomerXPs Software Private Limited
http://www.customerxps.com/